Return and Refund Policy

Clear terms for returns, size exchanges, and refunds on poomuka.shop.

1. Eligibility Window

Returns or size exchanges may be requested within 7 calendar days of delivery.

2. Condition of Returned Items

Garments must be unused, unwashed, unworn, and returned with original tags and packaging intact.

3. Damaged or Wrong Item

Notify us within 48 hours of delivery with photos and your Order Number at poomukatech@gmail.com or WhatsApp +91 9566 993 995.

4. Refund Processing Timelines

After quality inspection (within 2 business days of receipt):

• Prepaid orders: Credited back to original payment source within 5 to 7 business days.
• COD orders (when enabled): Transferred via UPI/NEFT within 5 to 7 business days.
• Shipping charges are non-refundable unless the return is due to a defective or wrong item.

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Issued by POOMUKA TECHNOLOGY PRIVATE LIMITED, No. 6, Singh Complex, Jampuropuram 2nd Lane (Jampuropuram Extn.), Goripalayam, Madurai, Tamil Nadu - 625002, India. Email: poomukatech@gmail.com | Phone: +91 9566 993 995.